Shipping Policy

Thank you for visiting and shopping at Parts Zone. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing time
All orders are processed within 1 business day. If we are experiencing a high volume of orders, shipments may be delayed; in which case we will contact you via email or telephone.

Shipping rates & delivery estimates
Shipping rates for your order will be displayed at checkout. Delivery estimates are outlined below.
Delivery Area * Expedited ** Regular
Local 1 day up to 2 days
Regional 1 day and up to 3 days 3 day and up to 5 days
National 2 days and up to 7 days 4 days and up to 9 days

* Does not include Non-Major Urban Centres, Northern Regions and Remote Centres.
** Eligible for items weigh between 1 and 25 lb.

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Parts Zone is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Parts Zone is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside Canada.